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Purchasing
Information
Orders may be placed
using the on-line order form
or by
phone at 541-301-3332.
You can submit the
completed form by fax (541-552-1381)or you can
mail the form after you have completed it and send it with a check or
money order to:
Envision Ceramic
Tile
305 Hillcrest St
Ashland, OR 97520
All tiles
are made to order and are subject to production limitations.
Delivery date is dependent on size and complexity of order and prior
commitments.
Shipment is by UPS ground or US Mail. All shipping costs will be
billed to customer prior to shipment.
All orders become property of buyer at time of shipping. Shipping
is insured but loss or damage after delivery is not. Tiles should be
inspected upon delivery prior to installation. Customer must notify
Envision Ceramic Tile immediately of any damaged or missing tiles.
No claims will be honored after tile is installed.
Terms/Warranty:
Orders less than $600.00 must be prepaid at the time of ordering.
Orders over $600.00 require a 50% deposit with the balance due upon
notification of order completed and ready to ship.
Tiles are warranted for purchase price only - Envision Ceramic
Tile has no control over installation materials, technique,
maintenance or usage and, therefore, assumes no responsibility for
damage during or after installation.
Tiles should be laid out prior to installation to verify spacing
and fit.
Handmade tiles can vary slightly in size and coloration from tile
to tile. These kinds of variations are inherent characteristics of
handcrafted ceramics and a reasonable tolerance normal to the
industry must be allowed.
Finished handmade tiles can very in size up to 1/8 inch from the
specified size.
Because all tiles are made to order, no returns for credit or
refund will be accepted unless authorized in writing by Envision
Ceramic Tile. |